The United Republic of Tanzania | Ministry of Communication and Information Technology | ICT Commission
 INFORMATION AND COMMUNICATION TECHNOLOGY COMMISSION

Privacy
Policy

1. Introduction

We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to protect your information.

Information We Collect

2.1 Personal Identification Information

  • Name
  • Email address
  • Phone number
  • Address
  • Job title

2.2 Technical Data
  • Internet Protocol (IP) address
  • Browser type and version
  • Time zone setting
  • Browser plug-in types and versions
  • Operating system and platform
  • Other technology on the devices you use to access the Website

2.3 Usage Data
Information about how you use our Website, including the pages you visit, the time spent on those pages, and other statistics.
2.4 Cookies Data
We use cookies and similar tracking technologies to track activity on our Website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

3. How We Use Your Information

We use the information we collect in the following ways:
3.1 To Provide and Maintain Our Service
To operate and maintain our Website and ensure its technical functionality.
3.2 To Improve Our Website
To understand how our users, interact with our Website and to improve its functionality and user experience.
3.3 To Communicate with You

  • To respond to your inquiries, support requests, and other communications.
  • To provide you with updates, newsletters, and other information that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.

4. How We Share Your Information

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties without your consent, except as described below:
4.1 Service Providers
We may employ third-party companies and individuals to facilitate our Website ("Service Providers"), to provide the Website on our behalf, to perform Website-related services, or to assist us in analyzing how our Website is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
4.2 Legal Requirements:

  • We may disclose your Personal Data in the good faith belief that such action is necessary to:
  • Comply with a legal obligation
  • Protect and defend the rights or property of the ICTC
  • Prevent or investigate possible wrongdoing in connection with the Website
  • Protect the personal safety of users of the Website or the public
  • Protect against legal liability

5. Data Security

We take reasonable precautions to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Your Data Protection Rights

1. Right to Access
You have the right to request copies of your personal data. We may charge you a small fee for this service to cover administrative costs.
2. Right to Rectification You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
3. Right to Erasure
You have the right to request that we erase your personal data, under certain conditions. This right is not absolute and only applies in specific circumstances.
4. Right to Restrict Processing
You have the right to request that we restrict the processing of your personal data, under certain conditions. This means that we can store your data but not use it.
5. Right to Object to Processing
You have the right to object to our processing of your personal data, under certain conditions. This includes processing for direct marketing purposes.
6. Right to Data Portability
You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
7. Right to Withdraw Consent
If we are processing your personal data based on your consent, you have the right to withdraw your consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.
8. Right to Complain to a Supervisory Authority
If you believe that we have not complied with applicable data protection laws, you have the right to lodge a complaint with a supervisory authority.
Exercising Your Rights
To exercise any of your rights, please contact us at: info@ictc.go.tz.